Privacy Policy

Who handles your information

This policy describes the collection, use, disclosure, and protection of personal information by Beijing Yaoyang Ruixing Technology Co., Ltd., operating as Poihy™, in connection with poihy.com.

Information associated with shopping and visits

What we collect depends on your interaction with the store. It may include:

• Your name, billing address, shipping address, email address, and a telephone number if provided.
• Order and transaction records, together with payment-related information processed through applicable providers.
• Device and browser details, IP address, and information about website use.
• Messages and other communications with customer support.
• Information obtained through cookies and similar technologies.

The purposes for using information

We use personal information to administer and fulfill purchases, send shipping and tracking updates, manage returns and refunds, and answer support requests. It also supports communication about purchases or account activity, website and service maintenance and improvement, fraud and misuse detection, prevention and investigation of security incidents, and legal and recordkeeping obligations. Where permitted, information may be used for marketing communications.

Checkout and payment providers

Payments use the methods and service providers offered at checkout. The relevant provider may handle complete card details directly, rather than those details being stored directly by us.

Cookies and browser controls

Cookies and comparable technologies may support store functions, remember preferences, help us understand site performance, maintain security, and improve shopping. You may be able to limit or delete cookies in your browser settings. Disabling necessary cookies can prevent some functions from working correctly.

Service providers and required disclosures

Where reasonably necessary for our operations, information may be shared with providers of website and e-commerce services, payments, order fulfillment, shipping and tracking, fraud prevention and security, customer support, analytics, and marketing where applicable.

Information may also be disclosed to meet applicable law, regulation, legal process, or a valid government request.

Processing across borders and retention

Our business, customers, service providers, and fulfillment partners may operate in different places. Subject to applicable legal requirements, your information may be processed or stored outside your home country or region.

We keep information for as long as reasonably needed for order administration, support, fraud prevention, recordkeeping, dispute resolution, and compliance with legal obligations.

Protection of information

We apply reasonable administrative and technical measures intended to protect personal information. Electronic storage and transmission cannot be guaranteed to be completely secure.

Your choices and privacy requests

Your jurisdiction may give you rights to access, correct, or delete personal information, or other choices available under law. Contact service@poihy.com to make a privacy request. Verification may be needed before we act on it.

The store's existing Your Privacy Choices page provides its available privacy-choice controls.

Children and external websites

This website serves general retail customers. It is not designed to intentionally collect children's personal information in violation of applicable law.

Links may lead to third-party websites or services. Their own privacy policies govern their information practices.

Policy revisions

Changes to services, business practices, or applicable requirements may lead us to revise this policy. The current version will be available on this page.